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OUR POLICIES Our office works hard for you to make every part of your treatment comfortable, in the chair and out. We keep our fees in line with our community and though we require payment at the time of service, we make it as convenient as possible. INSURANCE We participate with Metlife but will work with most insurance companies, providing you have out-of-network benefits. If you have dental insurance, please bring in your completed forms or your benefit card and we will be happy to process them for you. We use electronic processing of insurance claims for timely reimbursement. We also accept cash, checks and credit cards. If an involved course of treatment is required, we will arrange a flexible payment schedule that works for you. APPOINTMENTS We value your time. Appointments begin and end on time. We make reminder calls to confirm appointments. We make advance courtesy calls on the rare occasion that Dr. Martin is behind schedule. Patients are seen by appointment only. Our office generally runs on time or close to schedule. We request that you arrive on time so we can maintain our commitment to stay on time. We require 48 hours notice so that we may offer this time to another patient. We reserve the right to charge a broken appointment fee with less notice. We appreciate your support. We keep your concerns in mind and work together to choose the course of treatment that works for you. |
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